For all enquiries please see the below FAQ section
How can I track my order? Once you have placed your order, you will receive an email confirmation. Then 2 - 3 days later you will receive an email dispatch notification informing you of the item or items that have been dispatched. Please note, if you have ordered multiple items, they may not always be dispatched as one parcel.
The dispatch notification will contain your order number, your shipping tracking number and a link to the shipping carrier's website, to track your order. It usually takes 2 days from the dispatch date for the shipping carrier to provide a more exact location of where your parcel is.
When will my order be delivered? Orders normally take between 7-14 working days. However, if on a rare occasion a shipment is delayed, we will be in touch to let you know a revised expected time of arrival. If you haven't received your item within the 7-14 day window please email us here and a customer service agent will be able to help.
What is Gamestore and what do I get? GameStore is a games streaming service that gives you unlimited access to more than 100+ trending games, all in one place!
What games can I play?
Some of the most popular games that our customers are enjoying include Mountain Hop, Fruit Blade, Candy Jam and Clash of Vikings. To see what other games are available, just login using the instructions that were sent to you when your free trial began.
How do I get access to GameStore?
When you start your free trial, you will receive an email which includes a link to GameStore and details on how to login.
How much does it cost?
The subscription package is £60/year, thats's just £5/month!
How do I cancel a Gamestore subscription? To cancel your Gamestore subscription please email us at email@example.com and our customer service team will deal with your request.
If you opted into the Gamestore 7 day free trial and did not cancel within the 7 day period then you can still cancel your subscription by emailing our customer service team here.
How do I request a refund for my Gamestore subscription? If you opted into the Gamestore 7 day free trial and did not cancel within the 7 day period then you can still cancel your subscription by emailing our customer service team at firstname.lastname@example.org.
We are not able to process a refund for the initial subscription fee outside of the 7 day free trial.